Terms of service
TERMS OF SERVICE
Effective date: 19 August 2026
1. GENERAL INFORMATION
The TapReview online store available at tapreview.com is operated by:
Jakub Moś
conducting unregistered business activity under the trading name Tap Review
Address:
Przełęcz 28
60-115 Poznań
Poland
Email: tap4review.contact@gmail.com
Phone: +48 515 798 015
These Terms govern purchases made through the TapReview online store.
The store primarily sells goods to consumers located within the European Union.
2. PRODUCTS
TapReview sells physical NFC products designed to make it easier for customers of a business to access a webpage where they can leave feedback or a review.
Depending on the selected product, it may include:
- an NFC tag;
- a QR code;
- both an NFC tag and a QR code.
Certain products may be individually configured using information supplied by the customer.
For example, the NFC tag may be programmed with a URL relating to the customer's business profile.
Some products may also contain an individual QR code.
Unless expressly offered on the product page, TapReview does not provide custom printed customer logos.
3. TECHNICAL REQUIREMENTS
To use the online store, the customer requires:
- an internet-connected device;
- a current web browser;
- an email address where required during checkout.
Using the NFC functionality requires a compatible NFC-enabled smartphone.
NFC functionality may vary depending on the device, operating system, settings and manufacturer.
Where a product includes a QR code, the QR code may provide an alternative method of accessing the configured webpage.
4. PLACING AN ORDER
The customer selects the desired product and adds it to the shopping cart.
The customer then provides the information required to fulfil the order and selects the available delivery and payment method.
The customer is responsible for ensuring that information supplied for product configuration is correct.
For products requiring a Google Business Profile URL, review URL or other destination URL, the customer should provide the correct destination information.
After the customer completes the checkout process, the order will be processed in accordance with these Terms.
5. PRICES
Product prices are displayed in the store or during checkout.
Prices displayed to consumers are the total product prices payable for the relevant goods.
Delivery costs, where applicable, are disclosed separately before the order is completed.
The Seller is not currently registered as an active VAT taxpayer in Poland.
For cross-border transactions, any taxes or charges legally applicable to the particular transaction will be handled as required by applicable law and, where relevant, displayed during checkout.
6. PAYMENT
Payments are processed using Shopify Payments and payment methods made available through the Shopify checkout.
The available payment methods may vary depending on the customer's country, device and payment provider.
The order may be processed after successful authorisation of the payment.
7. PRODUCT CONFIGURATION
Where an NFC product requires configuration, the customer may be asked to provide a link or other information identifying the destination that should open after the NFC tag is scanned.
If the information supplied by the customer is incorrect, TapReview may contact the customer to request clarification.
The dispatch of an order may be delayed where necessary configuration information has not been provided.
8. SHIPPING
TapReview ships orders to destinations within the European Union where delivery is available.
Orders are normally dispatched within 48 hours of receiving all information required to complete the order.
Available shipping methods may include:
- parcel locker delivery where available;
- courier delivery.
Delivery times after dispatch depend on the destination country and the selected carrier.
Further details are provided in the Shipping Policy.
9. RIGHT OF WITHDRAWAL
Consumers purchasing online generally have a statutory right to withdraw from the contract within 14 days from receipt of the goods.
Detailed information concerning withdrawals, returns and refunds is contained in the Return and Refund Policy.
The statutory withdrawal right may not apply to goods that have been made to the consumer's specifications or are clearly personalised.
Where such an exception applies to a particular product, the customer will be informed before placing the order.
10. NON-CONFORMING GOODS AND COMPLAINTS
TapReview is responsible for the conformity of goods with the contract in accordance with applicable consumer law.
Complaints can be submitted to:
tap4review.contact@gmail.com
Detailed information is provided in the Return and Refund Policy.
11. CUSTOMER OBLIGATIONS
The customer must:
- provide accurate information required to process the order;
- provide a valid delivery address;
- provide correct product configuration information;
- use the products in accordance with their intended purpose;
- avoid using the store for unlawful purposes.
12. GOOGLE REVIEWS AND THIRD-PARTY SERVICES
TapReview products may direct users to third-party services, including Google services.
TapReview does not control the operation, availability or content of third-party platforms.
TapReview does not guarantee:
- that a review submitted by a customer will be published;
- that a review will remain published;
- a particular rating;
- a particular number of reviews;
- a specific improvement in search ranking or business performance.
Customers and end users must comply with the rules and policies of the relevant third-party platform.
TapReview does not sell reviews and does not guarantee positive reviews.
13. INTELLECTUAL PROPERTY
The TapReview brand, original website content, original graphics and other original materials created for the TapReview store may not be copied or commercially exploited without permission, except where permitted by law.
Third-party trademarks remain the property of their respective owners.
14. LIABILITY
Nothing in these Terms excludes or limits any rights or liability that cannot lawfully be excluded under applicable consumer law.
TapReview is not responsible for failures of third-party platforms, internet services, telecommunications systems or customer devices where such failures are outside TapReview's reasonable control.
15. GOVERNING LAW
These Terms are governed by Polish law.
Where the customer is a consumer residing in another country of the European Union, this choice of law does not deprive the consumer of mandatory protections granted by the law that would otherwise apply to them.
16. CHANGES TO THE TERMS
TapReview may update these Terms where reasonably necessary, including due to changes in applicable law, store functionality or products.
The version applicable to an order is the version in force when the order is placed.
17. CONTACT
Questions concerning these Terms may be sent to:
tap4review.contact@gmail.com
or:
Jakub Moś / Tap Review
Przełęcz 28
60-115 Poznań
Poland